Privacy policy

1. Data controller

Halbeisen Solutions is responsible for processing the personal data collected through this site, the contact forms, the cart and the client area.

2. Data we process

We process the data provided by the client: full name, email, phone, company, country, billing details, project information (sector, goals, content, domain, existing site) and any other data shared through the briefing or client area.

3. Purpose and legal basis

We process this data to:

• Deliver the contracted services (performance of the contract).
• Issue invoices and meet tax and accounting obligations.
• Manage the client area, support and project communications.
• Send service-related notices.

4. Processors and third parties

To deliver the service we use technology providers (hosting, database, payment gateway, transactional email, authentication). These providers act as processors with the safeguards required by applicable law.

5. Retention

We retain the data for as long as the contractual relationship exists and then for the legally required periods (tax, commercial and fraud prevention).

6. Rights

You may access, rectify, erase, object, restrict processing and request portability of your data by writing to web@halbeisensolutions.com. You may also file a complaint with the competent supervisory authority.

7. Purchase consent

Before completing a purchase, the user must expressly accept this policy and the processing of the data required to deliver the service. Without this acceptance, the contracting process cannot be completed.